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Every interaction,
tailored to every customer

EngageOne goes beyond running campaigns. AI proactively analyzes your data, plans the journey and keeps optimizing it — turning one-off sends into end-to-end automation, so every customer gets a more timely, more personal experience.

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How EngageOne creates personalized customer experiences

Native omnichannel OMO data,
AI segments ready to use

Web store, App, CRM and POS data are built in — no extra assembly, no complex integration. Member, behavior, order and product data flow together in real time. AI segmentation models purpose-built for retail and shopping contexts (NAPL, DCIU) identify high-potential audiences fast, so precision marketing can start right away.

Member and transaction data connected natively — no extra integration
Cross-device, online and offline attribution for sharper results
AI segmentation identifies high-potential audiences fast
Put segments to work immediately and launch precision campaigns
Native reporting gives you the full view of campaign performance

AI-generated personalized journeys,
so every touch lands better

Journeys are generated automatically from member behavior, and jooii smart notifications compute the best channel for each member, so no one receives more than the single most effective message. Real-time Web and App pop-ups, plus loyalty points and coupons credited straight to the member's account, drive the next conversion at the right moment.

Drag-and-drop journey builder
Online and offline journeys seamlessly integrated
AI builds journeys automatically
AI-predicted segments, sent automatically at the best time
Notification channels and campaign mechanics built for local markets

The right content at the right moment,
for every single customer

Based on each customer's interests, behavior and purchase history, AI determines the right products and the best time to engage, so every message sits closer to what that person actually needs.

AI product recommendations — no two customers see the same thing
AI predicts the best send time and schedules it automatically
AI picks the most suitable notification channel
Fewer wasted pushes, lower opt-out and block rates
Optimized send costs lift ROI automatically

Catch the sale before the customer walks away

Beyond pre-designed automated journeys, EngageOne uses real-time behavior detection to trigger the right content at the decisive moment — while a customer is browsing, hesitating or about to leave. From audience detection to personalized display, it links seamlessly with journey automation, turning every real-time interaction into a chance to close.

Real-time App and Web pop-ups managed in one place
Behavior and exit-intent triggers appear exactly when they should
The right content shown automatically by behavior and segment
Flexible design with image, text and product modules
Seamlessly linked with journey automation

Sending isn't the end —
AI makes the next one sharper

The performance of every send becomes training material for the AI. Precise report attribution shows which segments, timing and content actually drive revenue, then feeds that back into the next round of decisions: segments keep updating, send timing keeps calibrating, content keeps improving.
Marketing stops being a one-off task and becomes a growth loop that gets sharper the longer it runs.

Precise report attribution reveals what really drives revenue
AI learns from results and adjusts segments, timing and content
Continuous optimization makes every send better than the last

Every campaign,
measured in real revenue

From send to interaction to final purchase, campaign performance is tied back to real transactions. Choose the metrics that matter, track orders, revenue and return across online and in-store, and quickly identify the strategies actually driving growth.

Track the full path from send to interaction to purchase
Measure campaign performance directly against orders and revenue
See online and in-store performance in one view
Choose your metrics and compare campaigns quickly
Keep optimizing marketing spend with CPA and ROAS

EngageOne makes every interaction deliver better marketing results

8.5x

average ROAS lift from personalized marketing

2.5x

click-through rate lift from AI-optimized sending

70%

average manual time saved with journey automation

From data to every interaction — marketing that keeps delivering

From first-party data, AI segmentation and recommendations, to automated journeys and performance optimization,
EngageOne connects customer engagement end to end, making every interaction more timely, more precise and more effective.

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